DKAD Sales Manager - Balkans

DKAD Sales Manager - Balkans

DKAD Sales Manager - Balkans

 

Position: DKAD Sales Manager [Balkans]

Department: Commercial Development

Reports to: Commercial Development Director

Location: Home Office

 

JOB PURPOSE

To Develop, motivate and manage distributors and Key accounts in the sales area of his/her responsibility, to drive sales volumes & revenue and to achieve the profitability targets.

 

DUTIES AND RESPONSIBILITIES

  • Identify, develop, motivate and manage a network of Distributors for the sales area of his responsibility.
  • Initiate, develop and follow up the Key Accounts for the sales area of his responsibility.
  • Coordinate and evaluate the training of the distributors in ORO.
  • Establishes, maintains and manages superior customer relationships with Distributors and key account at senior management levels to deliver profitable, sustainable & long-term relationships.
  • Analyzes, reviews and updates the segmentation of distributors & key account based on factors that are directly related to the approved Sales Strategy
  • Implements all actions regarding the development of detailed sales forecasting, as well as the evaluation and refinement of demand planning figures
  • Develop and propose to the Commercial Development Director, the annual budget and the Sales and Marketing strategy for the sales area of his/her responsibility
  • Supports the Commercial Development Director in the development of pricing policies for geographies, markets & industries that the Group currently operates, based on the Group’s commercial strategy
  • Able to understand key business drivers and to identify long and short-term market penetration opportunities. Monitors competition and trends on all the geographies & industries under his/her jurisdiction and provides input to the Commercial Development Director
  • Collaborates with the Digital Marketing, Branding & Communication to identify promotional, marketing & market penetration actions (such as participation in events, exhibitions, conferences, digital marketing actions, etc).
  • Ensures the entry of relevant data / information in the CRM to enhance dissemination & utilization of information. Continuously records & updates Distributors and key accounts data & information, related to progress status, trial/visit reports, promotional & business development activities, for both existing & new customers
  • Monitors key performance indicators regarding commercial targets, performance, service level quality, accuracy & client satisfaction compared to the desired target / level per case
  • Communicates & resolves administrative – oriented issues, provides input in the development and re-design of processes in collaboration with the Business Process Manager
  • Implements, manages, and provides support ad-hoc to any other requests from the Commercial Development Director as requested

 

DESIRED SKILLS / BEHAVIORS

  • Technical skills in wrapping systems.
  • Strategic Approach
  • Effective Communication / Presentation /Negotiation skills
  • Team management & coaching
  • Interpersonal skills & client relationship management skills
  • Results Oriented
  • Customer-centric Approach
  • Cooperation and teamwork
  • Ability to lead change and manage conflict
  • Procedures compliance
  • Traveling >60%

 

HOLDER'S PROFILE

  • Excellent knowledge of Spanish [native]
  • Excellent knowledge of English
  • Experience in performance monitoring & evaluation systems
  • High degree of competency in MS Office
  • Knowledge of CRM